LEGAL REFERENCE

How puan777 Protects Your Account

Your data security and privacy are built into how we operate. This policy shows exactly how we collect, store and safeguard your personal information — from your first...

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Our Privacy Commitment

puan777 collects only the information needed to run your account, process your DANA, OVO, GoPay and QRIS transactions, and meet legal obligations in supported Indonesian regions. We encrypt all data in transit and at rest. Your personal details are never sold to third parties. We use cookies and tracking only to improve your lobby experience and prevent fraud. You control your privacy

settings from your account dashboard. This policy complies with data-protection standards where local law permits our service.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

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Privacy Questions? Reach Out

TRUST MARKERS

Why Your Privacy Matters to Us

Encryption Standard

All account access and payment transactions use industry-grade SSL encryption. Your DANA, OVO, GoPay and QRIS details are never stored in plain text on our servers.

No Third-Party Sales

We never sell your personal information to marketing firms, data brokers or unrelated businesses. Your data stays yours. Period.

Regular Audits

Our privacy practices are reviewed quarterly by independent security partners. We publish audit summaries to show our commitment to transparency.

GDPR-Ready Framework

Although puan777 operates in supported Indonesian regions, our infrastructure meets international data-protection standards for future compliance.

Cookie Transparency

We explain every tracking cookie on your first visit. You can accept all, reject all, or choose which cookies power your lobby experience and fraud prevention.

Data Retention Limits

We keep your personal data only as long as you're active on puan777, plus the time required by Indonesian law for dispute resolution and compliance.

Consistency Across Our Brand

Mobile & Desktop

Privacy controls work the same on your phone, tablet and desktop. Data encryption applies across all platforms.

Lobby & Live Tables

Whether you're in slots, live baccarat or our sportsbook, the same privacy rules protect every session and transaction.

Account & Payment

Your personal profile and payment information use identical security standards. No data silos or inconsistent handling.

Support Responses

Privacy requests get the same priority across email, live chat and in-app messaging. We respond within one business day.

Policy Updates

When this privacy policy changes, we notify you via your registered email and app notification at least 14 days in advance.

Regional Scope

puan777 privacy terms apply uniformly across all supported Indonesian regions and payment methods including DANA, OVO, GoPay and QRIS.

Dispute Resolution

Privacy disputes follow the same transparent process as account or payment complaints, with clear escalation paths to our compliance team.

What This Privacy Policy Covers

Account Registration

We collect only your email, phone number, full name and date of birth during signup. No unnecessary personal details are requested upfront.

Payment Information

DANA, OVO, GoPay and QRIS transactions are tokenized — your actual wallet details are never stored on our servers, only a secure reference token.

Login & Session Data

We track your IP address, device type and login timestamps for fraud prevention and account security. You can review your login history anytime.

Betting & Game History

Your in-lobby activity, bets placed and game sessions are recorded for dispute resolution, fairness audits and your own account transparency.

Communication Records

Live chat conversations, support emails and in-app messages are kept for 90 days to help resolve complaints and improve our customer experience.

Analytics & Preferences

We track which games you browse, how long you stay in each lobby section and your preferred payment method to personalize your experience responsibly.

Your Privacy Questions Answered

Your e-wallet credentials never touch our servers. Instead, we tokenize each transaction — your payment method sends a secure code to us, and we process it without storing your actual account numbers. All tokens are encrypted at rest.

Yes. Open your account settings, go to Privacy & Data, and select 'Download My Data'. We compile your profile, transaction history and communication records into a single file within 7 business days.

We anonymize your personal details immediately after you close your account. Transaction records are kept for 3 years for compliance with Indonesian financial regulations, then permanently deleted.

Never. We do not sell, rent or share your personal data with third parties for marketing or profit. We share data only when legally required by Indonesian authorities or to prevent fraud.

We review this policy quarterly. When we make changes, we email you 14 days in advance and ask for your consent before the new terms take effect. You can always request the previous version.

We use session cookies to keep you logged in, analytics cookies to improve the lobby layout, and security cookies to detect fraudulent activity. You can disable any category except security cookies from your settings.

We retain login records and IP data for 12 months to help you spot unauthorized access and to support investigations. Older records are automatically deleted. You can manually clear your session history anytime.